Contact attendees via e-mail

You need to communicate last minute updates or other important information about your event? No worries. You can send messages to attendees before, under and after your event using EasySignup.

See our how-to-video where we explain and show how you use this feature. 
Below the video you will find a step-by-step guide with text and pictures.

Step-by-step guide

Messages are sent via the event report page.

  • Click on event title or the status icon.
  • Click on "Contact attendees".
  • Choose e-mail.
  • Now you can create and send the e-mail.
  1. Choose whether to contact all attendees, attendees based on a set of criteria or individual attendees.
    • "All attendees" means that all attendees registered for the event will receive the message
    • "Select Attendees by Criteria" allows you to select a group of attendees based on their registration, e.g. ticket type, attendee information or time of registration.

    • "Select Individual Attendees" allows you to select exactly the attendee(s) who should receive the message.

  2. You can choose to save your message as a template if you want to be able to use it for other another event. You can also load templates that you've previously saved, so you don't have to create your message from scratch.

  3. Name the message for internal use. This makes it easier for you to distinguish between different messages for the same event. It could be "Message about parking and agenda" or "Reminder 2 days before". Write the message and attach files if needed.

  4. Choose the graphical look of your message. If you want as little graphic as possible, choose the option "Personal email". If you want your message to have a beige background and a more graphical appearance choose "Graphical wrapping".

  5. Choose whether to send the message right away or schedule it for later.

You can see a preview of the mail on the bottom of the page. Furthermore, you can send a test message by clicking on "Send example".

See list of sent and scheduled messages

You can see a list of all event messages via the event report page. Once you've sent or scheduled messages the button is named "View and Send Messages".

Here you can see a list over sent and scheduled messages for the event. Each message has two icons. An "eye", where you can see the message text and an "address book", where you can see the receivers of the message.

You can also edit and delete scheduled messages. Click on the "pencil" to edit a scheduled message and the "x" to delete it.

You can also create and send new messages from this page.

You can also send text messages to the attendees. See how here

Introductory Videos

We've made a series of videos showing you how to use EasySignup.

Watch introductory videos

Frequently Asked Questions

Whether you are a participant or an organizer, some of the questions you might have about the IT-system are answered here.

Read the answers

Support - weekdays
9:00 AM - 4:00 PM CET

Mette Jellesen and Jacob Thomsen
Support and Communication

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