Contact attendees via text message

You need to communicate last minute updates or other important information about your event? No worries. You can send messages to attendees before, under and after your event using EasySignup.

Messages are sent via the event status page.

Note: Text messaging involves a fee for the organizer depending on amount of messages, numbers of characters and which country the attendee is located in. You can buy SMS credits under Account->SMS Status. 

Furthermore, you need to collect the attendee information "Cell Phone number" from people registering your event in order to send text messages to the attendees. "Cell Phone Number" is already available in the list of attendee information fields - so you don't need to create it yourself.

• Click on event title or the status icon.
  
• Click on "Contact attendees".
  
• Choose SMS Message:
  
  
  Now you can create and send the text message.
  
  
• Choose whether to contact all attendees, attendees based on a set of criteria or individual attendees. It is prefilled with "All attendees": 
  
  
  
• "Select Attendees by Criteria" allows you to select a group of attendees based on their registration, e.g. ticket type, attendee information or time of registration.
  
• "Select Individual Attendees" allows you to select exactly the attendee(s) who should receive the message.
  Then you must: 

1. Name the message for internal use. This makes it easier for you to distinguish between different messages for the same event.
2. Write the message to the attendees.
3. See a preview of the message by clicking "Refresh"
   
   Furthermore, you have the option to: 
   
   
4. Save the template, so the text can be used later.
5. Use merge tags, so it is easier to use the text again for other events. 

• Choose in the dropdown whether to send the message right away or schedule it for later.
• Click on the button "Send message" or "Schedule message", when you are finished. 
  

See list of sent and scheduled messages

You can see a list of all event messages via the event status page. Once you've sent or scheduled messages the button is named "View and Send Messages".

Here you can see a list of sent and scheduled messages for the event. Each message has two icons. An "eye", where you can see the message text and an "address book", where you can see the receivers of the message.

You can also edit and delete scheduled messages. Click on the "pencil" to edit a scheduled message and the "x" to delete it.

You can also create and send new messages from this page.

Note: You can see a overview over your text messages under Account->SMS Status in the top of the dashboard.

You can also send e-mails to the attendees. See how here