Allow participants to cancel their registration (for a single event)

You can allow participants to cancel their registration for a single event. Find the setting on the page, where you edit an event.

  • Find the setting "Participant Cancellation Allowed" under the tab "Registration". "Default" complies with the general account setting under Account->Settings. See how to change this here.

    Select another option if you want the setting for the specific event to differ from the general setting. Choose "Yes" to allow attendees to cancel their registration or "No" for the opposite.
  • Selecting "Yes" allows people to click on a link in the confirmation e-mail and cancel their registration.

    Then you can choose the deadline for when the participant can cancel the registration.

    You can set different criteria based on the event's start or end date as well as the registration deadline.
  • Click "Save and stay on the page" to save and continue editing or "Save changes" to save return to the list of events. Both buttons are located at the buttom right hand side.

Introductory Videos

We've made a series of videos showing you how to use EasySignup.

Watch introductory videos

Frequently Asked Questions

Whether you are a participant or an organizer, some of the questions you might have about the IT-system are answered here.

Read the answers

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Event registration? Easy peasy if you ask