Delete personal data on several events at the same time

You can ignore the rules set up for automatic deletion of personal data.

In such cases, you can manually initiate the deletion of personal data. This guide shows you how to do this for several events at the same time.

Note: You can only start deletion manually on past events.

  • Access the list of events under Events->List Events

  • Check the events where you want to start deleting personal data and select "Delete personal data from selected previous events" in the drop-down menu located under the list of events.

  • Select "Ignore the configured data deletion rules", enter your password and click "Start Deletion".
    Note: When you ignore the rules for deletion, all personal data that EasySignup is not obliged to store will be deleted. Before you make a deletion, you must assess whether you can delete the personal data that does not relate to payments, or whether there may be an obligation, e.g. documentation requirements to store the data.

  • Confirm that you want to start deletion.

  • The deletion will now start and you will receive an e-mail when the deletion is complete. Click "Close" to return to the event list.

Sometimes, you experience that data is only partially deleted. This is because there has been payments on the event. Payment data must be stored for a minimum of 5 years before deletion according to Danish law.

Introductory Videos

We've made a series of videos showing you how to use EasySignup.

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Frequently Asked Questions

Whether you are a participant or an organizer, some of the questions you might have about the IT-system are answered here.

Read the answers

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