Delete personal data on a single event

You can ignore the rules set up for automatic deletion of personal data.

In such cases, you can manually initiate the deletion of personal data. This guide shows you how to do this for a single event.

Note: You can only start deletion manually on past events.

  • Access the list of events under Events->List Events
  • Click on the event title or the status icon under "Actions" to the right of the event under the list of previous events, to go to the event report page.

  • Find the section "Deletion of personal data" and select "Ignore the configured data deletion rules". Then click "Delete personal data".

    Note: When you ignore the rules for deletion, all personal data that EasySignup is not obliged to store will be deleted. Before you make a deletion, you must assess whether you can delete the personal data that does not relate to payments, or whether there may be an obligation, e.g. documentation requirements to store the data.

  • Enter your password for security reasons and click "Continue" to start deleting.

  • Confirm that you want to start deletion.

  • You are now shown a status of the deletion. Most times, you will be notified that all personal data was deleted.

Sometimes, you experience that data is only partially deleted. This is because there has been payments on the event. Payment data must be stored for a minimum of 5 years before deletion according to Danish law.

Introductory Videos

We've made a series of videos showing you how to use EasySignup.

Watch introductory videos

Frequently Asked Questions

Whether you are a participant or an organizer, some of the questions you might have about the IT-system are answered here.

Read the answers

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