How to change status on a pending invoice (only accounts with payment gateway)

This feature is useful if you use our invoicing options where the system sends out and tracks invoices.

Attendees sometimes pay directly to the organizer instead of using the payment information stated on the invoice from EasySignup.

This causes issues as we can't balance the invoice because the payment is never registered at EasySignup.

In these cases, you can change the invoice payment status so it no longer is listed as "Pending".

• Go to the event status page by clicking on the event title or the status icon.
• Find the section "Registered attendees" and the attendee you wish to edit.
  
  NOTE: You can sort the list by clicking on the column name, e.g. "Name" or you can press Ctrl+F to enable searching in the browser. This makes it easier to find the person in question.
  
  
• Once you find the attendee click on the edit icon.
  
• You can now see and edit the attendee and orderer information for the registration - including the invoice payment status.
  
• Click "Save changes" once you are done.
  
• The invoice status has now been changed. This is also shown in the attendee list. The invoice amount will no longer be registered as pending in the system.