When you charge a fee via our system for attending an event, it may be paid by credit card. Under existing law (as of 01.01.2018), it is not legal to let private cardholders pay the fee for the transaction.
If you have business customers who pay with cards issued to companies, it is legal to let the orderer pay the transaction fee. It is also legal if the card is issued outside the EU.
In most cases, the organizer must pay the fee. However, you have the option to choose to pass on the fee to the person ordering according to the above-mentioned.
This guide shows how to change this for a single event. You can also change it for all events. Find that guide here.
Note: We are not legally responsible for these choices. The decision and the burden of proof rest solely with the organizer.
We've made a series of videos showing you how to use EasySignup.Watch introductory videos
Whether you are a participant or an organizer, some of the questions you might have about the IT-system are answered here.Read the answers
Mette Jellesen and Jacob Thomsen
Support and Communication