Need to cancel an attendee? You can do so with few clicks in EasySignup.
See our how-to-video where we explain and show how you use this feature.
Below the video you will find a step-by-step guide with text and pictures.
Step-by-step guide
- Click on the event title or the status icon.
- Find the section "Attendees" and the person(s) that you want to cancel. Click on the "X" on the right hand side.
- Choose whether to send an cancellation e-mail to the attendee and click "Perform" to cancel the registration.
- Have you only collected information about the orderer, you'll see a drop down menu if the orderer has registered more than more person. Adjust this to 0 to make a full refund and click "Refund.
