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Bonus: You also get the e-guide: "How to get more attendees" and our "Easy Checklist" for events.

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Jacob Thomsen
Support and communication

EasySignup Support Area

How to cancel an attendee

Support   >   Guide Overview   >   Registration   >   How to cancel an attendee

Need to cancel an attendee? You can do so with few clicks in EasySignup.

See our how-to-video where we explain and show how you use this feature.
Below the video you will find a step-by-stepguidewith text and pictures.

Step-by-step guide

  • Click on the event title or the status icon.
  • Find the section "Attendees" and the person(s) that you want to cancel. Click on the "X" on the right hand side.
  • Choose whether to send an cancellation e-mail to the attendee and click "Perform" to cancel the registration.
  • Have you only collected information about the orderer, you'll see a drop down menu if the orderer has registered more than more person. Adjust this to 0 to make a full refund and click "Refund.