How to cancel an attendee

Need to cancel an attendee? You can do so with few clicks in EasySignup.

See our how-to-video where we explain and show how you use this feature. 
Below the video you will find a step-by-step guide with text and pictures.

Step-by-step guide

  • Click on the event title or the status icon.
  • Find the section "Attendees" and the person(s) that you want to cancel. Click on the "X" on the right hand side.
  • Choose whether to send an cancellation e-mail to the attendee and click "Perform" to cancel the registration.
  • Have you only collected information about the orderer, you'll see a drop down menu if the orderer has registered more than more person. Adjust this to 0 to make a full refund and click "Refund.

Introductory Videos

We've made a series of videos showing you how to use EasySignup.

Watch introductory videos

Frequently Asked Questions

Whether you are a participant or an organizer, some of the questions you might have about the IT-system are answered here.

Read the answers

Support - weekdays
9:00 AM - 4:00 PM CET

Mette Jellesen and Jacob Thomsen
Support and Communication

support@easysignup.com

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Event registration? Easy peasy if you ask