You can edit attendee information from the event status page in case it is incorrect.
This comes in handy if someone hasn't received their confirmation due to an incorrect e-mail address.
Another case could be that the attendee has chosen to paid by invoice but entered wrong payment information. Hence, the company won't accept the invoice. You can then edit the information and resend the invoice.
If the registration has free additional services, you can also reset them. If the additional services are paid, you can refund them. See how in this guide.
See our how-to-video where we explain and show how you use this feature.
Below the video you will find a step-by-step guide with text and pictures.
Mette Jellesen and Jacob Thomsen
Support and Communication