About Multi-User Accounts

Each EasySignup domain comes with 1 user access included when joining our "Basis" solution. Our "Udvidet" solution has 3 user access included. Sponsored accounts have 20 user access included.

Multiple user access is favourable when having more than one event responsible. One additional user access is 1.500dkr exclusive of VAT a year (Only available for "Udvidet" solutions). The advantages of additional user access are among others:

  • You can assign events to a user. That person is then listed as responsible and will receive notifications about their events.
  • Each person is assigned their own set of access rights. Sharing a single user access means that everyone has admin access.
  • You all have personal usernames and passwords. No risks of someone changing the password.
  • You can assign access rights overall and in departments. One person may be event responsible in Sales & Marketing but denied access to HR. 

Which access rights can a person have?
Users must be assigned access rights in order to access EasySignup. The set of access rights are hierarchical, i.e. users on one level have the same rights as users on lower levels.

Access rights can be assigned overall and in certain departments in order to group users and events. Access rights may differ overall and in departsments respectively. 

The access rights are described below.

Administrators have total access to EasySignup. Only admins can assign access rights and edit other users.

Financially Responsible
A financially responsible user has access to everything in the system except the user administration. The financially responsible can make subscription changes, see all transactions and request payouts. The user can be restricted from creating and editing events in one or more departments by adding the access right "Limited Access" on department level.

Event Responsible
An event responsible has access to create and edit all events. The user can be restricted from creating and editing events in one or more departments by adding the role "Limited Access" on department level.

Report Access
This is a "read-only" access right. Users can access the event report pages, download attendee lists and export attendee data. Users can't edit or create events. This is useful if events are managed from company's headquarters but held locally. Then local offices can download attendee lists and name badges.

Event Creator
This access right is the opposite of "Report Access". It allows the user to create and edit events - but not see the event's report page, where you can see attendees and access different features.

In practice, the idea is that this user creates the event and tests whether it is properly set up. When the registration starts, the user himself or someone else must edit the event and change the responsible user to the person who should be able to see the report page of the event

Limited Access
A user with limited access can log in and access the support area. The user can be assigned access to specific events - either through access on department level or by being made responsible for individual events.

How to buy additional user access
You can buy additional user access under Account->Users in the top dashboard. Only administrators can buy additional user access.

You can also see a user overview and edit users if you have admin access. Edit a user by clicking on the edit icon.

You can also create departments on this page. Afterwards, edit a user to assign department access rights.

Introductory Videos

We've made a series of videos showing you how to use EasySignup.

Watch introductory videos

Frequently Asked Questions

Whether you are a participant or an organizer, some of the questions you might have about the IT-system are answered here.

Read the answers

Support - weekdays
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Mette Jellesen and Jacob Thomsen
Support and Communication


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