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Bonus: You also get the e-guide: "How to get more attendees" and our "Easy Checklist" for events.

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You can contact us by email at support@easysignup.com or through the support form in your Admin Panel.

Jacob Thomsen
Support and communication

EasySignup Support Area

About Multi-User Accounts

Support   >   Guide Overview   >   EasySignup in general   >   About Multi-User Accounts

Each EasySignup domain comes with 1 user access included when joining our "Basis" solution. Our "Udvidet" solution has 3 user access included. Sponsored accounts have 20 user access included.

Multiple user access is favourable when having more than one event responsible.One additionaluser access is 1.500dkr exclusive of VAT a year (Only available for "Udvidet" solutions). The advantages of additional user access are among others:

  • You can assign events to a user. That person is then listed as responsible and will receive notifications about their events.
  • Each person is assigned their own set of access rights. Sharing a single user access means that everyone has admin access.
  • You all have personal usernames and passwords. No risks of someone changing the password.
  • You can assign access rights overall and in departments. One person may be event responsible in Sales & Marketing but denied access to HR.

Which access rights can a person have?
Users must be assigned access rights in order to access EasySignup. The set of access rights arehierarchical, i.e. users on one level have the same rights as users on lower levels.

Access rights can be assigned overall and in certain departments in order to group users and events. Access rights may differ overall and in departsmentsrespectively.

The access rights are described below.

Administrator
Administrators have total access to EasySignup. Only admins can assign access rights and edit other users.

Financially Responsible
A financially responsible user has access to everything in the system except the user administration. The financially responsible can makesubscription changes, see all transactions and request payouts. The user can be restricted from creating and editing events in one or more departments by adding the access right "Limited Access" on department level.

Event Responsible
An event responsible has access to create and edit all events. The user can be restricted from creating and editing events in one or more departments by adding the role "Limited Access" on department level.

Report Access
This is a "read-only" access right. Users can access the event report pages, download attendee lists and export attendee data. Users can't edit or create events. This is useful if events are managed fromcompany's headquarters but held locally. Then local offices can download attendee lists and name badges.

Event Creator
This access right is the opposite of "Report Access". It allows the user to create and edit events - but not see the event's report page, where you can see attendees and access different features.

In practice, the idea is that this user creates the event and tests whether it is properly set up. When the registration starts, the user himself or someone else must edit the event and change the responsible user to the person who should be able to see the report page of the event

Limited Access
A user with limited access can log in and access the support area. The user can be assigned access to specific events - either through access on department level or by being made responsible for individual events.

How to buyadditionaluser access
You can buyadditionaluser access underAccount->Usersin the top dashboard. Only administrators can buy additionaluser access.

You can also see a user overview and edit users if you have admin access. Edit a user by clicking on the edit icon.

You can also create departments on this page. Afterwards, edit a user to assign department access rights.