Ronald McDonald House Charities supports projects for the benefit of seriously ill children and is behind the existing Ronald McDonald House in Copenhagen and a new one soon to be opened in Odense. Every year the charity hosts the Ronald McDonald House Charity Golf Cup to raise money for operating the Ronald McDonald House in Copenhagen. Earlier, the administration of signups was managed in a spreadsheet in Excel using manual processes, which took considerable time:
- Guests signed up by sending an email or calling us, at which point we typed the information into a spreadsheet in Excel. This resulted in a lot of time wasted on unnecessary email correspondence back and forth, Lene Høffner, event manager and fundraiser in Ronald McDonald House Charities, explains.
There had to be an easier way to handle signup information, and when she learned about EasySignup she was ready to try it out.
"The system was easy for our guests to use, and our staff saved a considerable amount of hours otherwise spent on administration."
Several signup options
The system was first used for the annual charity golf cup where Danish golf stars participate and offer both a show and training to the guests. In addition, the guests could sign up either as part of a team, as individuals or as reserve buggies - all of which was registered immediately when they signed up:
- With the number of different signup options, EasySignup made it simple to manage the signup information. And it was easy to use for our staff while they saved several hours on administration.
Help is always available
Lene Høffner is happy with her new signup system, which now runs automatically:
- The system is simple and easy to work with, and the support has been a positive experience as well. The support chat feature is pretty clever and works well. If I have any questions, help is right there.