Set up rules for deletion of personal data - applies to a single event

EasySignup lets you set up default rules for all future events regarding how long personal data are stored before it is automatically deleted.

This guide shows you how to set up custom deletion rules for a single event if they are to differ from the default rules.

If you want to set up deletion rules for all future event, please refer to this guide.

Note: Time of deletion is listed in the terms of registration on all events. Hence, attendees are informed about this and expect their data to be deleted accordingly. This applies not only to deletion in EasySignup, but also in your own systems, including e-mails, databases etc.

Overall deletion rules for a single event

• Find the setting on the page, where you edit the event. Click on the edit icon to edit an event.
  
• Find the section "Deletion of Personal Data" under the tab "Personal Data". You can set up rules for automatic deletion of two types of data - "Payment Related Data" and "Other Data". 
  1. Payment Related Data are the data collected by the system if attendees pay for attending the event, e.g. name, e-mail, address and phone number.
     These data must be stored for a minimum of 5 years before deletion according to Danish law.
      
  2. Other data include all personal data that aren't related to payments or data where you or another user have set up custom rules for deletion.

     Here you can define the time period for storage until automatic deletion. You must therefore assess how long it may be necessary to store these data.
     
     

• Click "Save and stay on the page" to save and continue editing or "Save changes" to save and return to the list of events. Both are located at the bottom right-hand side.
  
  It is also possible to set up custom deletion rules for specific attendee information fields or comments on additional service options. Please find instructions below.

Custom deletion rules for specific attendee information fields

• You can set up specific deletion rules for one or more attendee information fields if they are to differ from the rules that apply to the event in general.
  
  This allows you to either delete data faster or store data longer, possibly due to documentation requirements.
• Find the section "Attendee Information" under the tab "Registration" and click on the following icon next to the field you want to set up custom deletion rules for.
  
  
• Specify the period for which the specific attendee information field must be stored before it is deleted.
  
  
• Click "Save and stay on the page" to save and continue editing or "Save changes" to save and return to the list of events. Both are located at the bottom right-hand side.
  
  

Custom deletion rules for comments on additional service options

• You can also set a specific storage period for comments on additional service options. This allows you to either delete data faster or store data longer, possibly due to documentation requirements.
  
  This could be relevant  for comments about allergies if persons are attending dining.
• Find the section "Additional Services" under the tab "Tickets" and edit the additional service.
  
  
• Click on "Advanced Settings".
  
• Specify the period for which the system should store comments on additional service options before they are deleted. Click "Accept and close".
  
  
  
  
• Click "Save and stay on the page" to save and continue editing or "Save changes" to save and return to the list of events. Both are located at the bottom right-hand side.